General Terms and Conditions

PROJECT INITIATION/DESIGN FEE (IF APPLICABLE)

Some projects require additional planning to come to a place where they can be defined and priced. From here we are able to do a formal proposal. The design fee will be applied to the job at the time of acceptance of proposal.

This fee includes:

- Client Consultation

- Renderings

- Initial Site visit

- 2 Review/ Revise Consultations

- 1 Resubmittal of sketches

Additional changes to design/concept will be $85/hour.

BUDGETARY ESTIMATES (IF APPLICABLE)

To help clients understand the cost of materials, finishes, and installations, a budgetary range can be provided. We strive to help clients make design choices that work within their price range. Communication up front about prospective cost ranges help us stay on the same page.

FORMAL PROPOSAL

The formal proposal is our final quote based on designer and builder consultations and project materials selected. 

DEPOSIT

All commissioned work requires a 75% deposit (unless otherwise stated), and a signed approval of estimate prior to commencement of scheduling. All deposits are

non-refundable. 

CLIENT SPECIFICATIONS

Based on their end-use need or preferences, we ask clients to specify the type of material, level of character desired, and the finish selection for the final piece prior to construction.

FINISHES

A sample finish will be provided for approval when necessary for the project. Due to the process of working with reclaimed materials, there may be variances in natural density, grain, and color. We cannot guarantee that each part of the project will exactly match the initial sample (if provided). HBB does allow for a range of color on its finished products. When applicable, finish samples must be signed, dated and returned before HBB proceeds with finishing process.

CHANGE ORDERS

In the event the scope of project changes (including but not limited to: materials, finishes, design), a change order will be needed to proceed. Any change order may affect previous estimates. If the change order results in delays that prevent commencement of the project, HBB reserves the right to proceed with other contracted projects and your work will be rescheduled as time allows.

INSTALLATIONS & BALANCE DUE

No deposit is required for installations. Upon completion of your project or delivery, balance is due in FULL. Unpaid balances will be subject to a finance charge of 1% per month. All returned checks are subject to a $50 handling fee plus any bank fees.

DISCLAIMER

All of our work is custom built in small batches or individually commissioned projects. If an error is made on specifications HBB will be sure to make it right. If the project is done to the correct specifications but for whatever reason does not meet your expectations, payment will still be required in full upon receipt.

DISPUTE RESOLUTION

Any dispute relating to our products, materials, or labor relating to this Agreement, including its interpretation, shall be resolved by mediation, or if necessary, binding arbitration. The Contractor and Client agree to be bound by this arbitration clause. Mediation and/or arbitration shall be conducted in accordance with Chapter 788 of the Wisconsin Statutes. The Mediator and/or Arbitrator shall be an independent third party mutually agreed upon by the parties. The parties understand and acknowledge that an arbitrator’s decision shall be final and binding. In the event the parties cannot agree on a Mediator or an Arbitrator, a court of competent jurisdiction shall appoint a single Mediator or a single Arbitrator from a list of nominees submitted by each party involved in the process. Each such party shall submit three (3) names for consideration by the Court. Should any party refuse or neglect to appear or to participate in the arbitration proceedings, the Arbitrator is empowered to decide the controversy in accordance with whatever evidence is presented.

RIGHT TO CANCEL

We are sure you will not cancel, but state law requires us to inform you of this right: YOU MAY UNILATERALLY CANCEL THIS AGREEMENT BY NOTIFYING THE CONTRACTOR IN WRITING WITHIN THREE (3) CALENDAR DAYS AFTER SIGNING THIS AGREEMENT. IN THE EVENT OF CANCELLATION OF THIS AGREEMENT BY THE CUSTOMER, CONTRACTOR SHALL RECEIVE IMMEDIATE REIMBURSEMENT FOR ALL COSTS AND EXPENSES INCURRED including design fees, credit card processing fees and administration fees.

After the 3 calendar days, cancellations will be subject to a Kill fee of 25% of the cost. If the project is in production the kill fee no longer applies and the full amount will be due per the agreement. 

LIEN NOTICE

More legal stuff required by state law:

Contractor hereby notifies client that persons or companies performing, furnishing, or procuring labor, services, materials, plans, or specifications for the construction on client's land may have lien rights on client's land and buildings if not paid. Those entitles to lien right, in addition to the undersigned contractor, are these who contract directly with the client of those who give the client notice within sixty (60) days after they first perform, furnish, or procure labor, services, materials, plans or specifications for the construction. Accordingly, client probably will receive notices from those who perform, furnish, or procure labor, services, materials, plans, or specifications for the construction, and should give a copy of each notice received to the mortgage lender, if any. Contractor agrees to cooperate with the client and the clients's lender, if any, to see that all potential lien claimants are duly paid.